You are here: CSR Annual Review 2010 :: Social :: Human Rights :: GRI Indicators & Performance

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The rights of individuals and communities are taken into consideration through the planning procedures for transmission lines and power stations which involve detailed environmental impact assessment and extensive consultation

GRI Indicators & Performance

HR1 Percentage and total numbers of significant investment agreements that include human rights clauses or that have undergone human rights screening.

There were no significant investment agreements signed by ScottishPower during 2010. Significant capital projects are dealt with under the suppliers’ indicators.

HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken.

In 2008, IBERDROLA included a specific provision establishing the corporate social responsibility of suppliers in the Group’s Contracting Conditions for works and services and for the supply of equipment and materials.

Such contractual conditions apply to the orders made by the company, and it may therefore be stated that the component of respect for human rights, rejection of child labor, and the elimination of all kinds of discrimination and forced labor, among others, is associated with every purchase made by the company through the corporate procurement systems (such conditions may be viewed in the ”Suppliers” area of IBERDROLA’s website). http://www.iberdrola.es/webibd/corporativa/iberdrola?IDPAG=ENWEBPROVEEBASCOND&codCache=13021849013562203

In 2010 the company did not have to take any disciplinary action against any supplier for human rights violations during the fiscal year, nor has any claim been received from third parties in connection with such issues.

ScottishPower implements the Group policy through a Total Supplier Management System. To register, suppliers must complete a questionnaire, which includes information on their corporate social responsibility practices. This is then assessed by procurement specialists Achilles, who allocate a risk rating for each supplier.

Depending on the risk rating, suppliers may then be asked to register with Achilles’ Verify Scheme. Depending on a supplier’s score, this may involve a desk-top assessment or a site visit by assessors to examine a supplier’s policies, systems and certifications.

The majority of ScottishPower’s procurement takes place in the UK and Eurozone where human rights of workers, contractors, individuals and communities are protected by law.

Procurement of coal takes place outside EU countries. Human rights and other corporate responsibility clauses are incorporated as conditions of contract.

HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.

No new training on human rights was conducted in 2010.

HR4 Total number of incidents of discrimination and actions taken.

The total number of incidents of alleged discrimination during 2010 was six tribunal cases, with four settled and two on-going.

HR5 Operations identified in which the right to exercise freedom of association and collective bargaining may be at significant risk, and actions taken to support these rights.

Legislation recognises the right to freedom of association and collective bargaining and the ScottishPower respects these rights. Every member of the workforce has the right to be a member of a Trade Union. The company recognises four Trade Unions:

• Unite

• Unison

• GMB

• Prospect

We comply with all legislative requirements relating to industrial relations and have in place internal agreements procedures in order to avoid/mitigate effects of such. Namely - Management of Change Procedure within Energy Networks, the Dispute Resolution Process in the CCNC Constitution, and various Business Continuity Procedures.

HR6 Operations identified as having significant risk for incidents of child labor, and measures taken to contribute to the elimination of child labor.

None. Child labour is prohibited by law in the UK.

HR7 Operations identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of forced or compulsory labor.

None. Compulsory or forced labour is prohibited by law in the UK.

HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations.

In 2010 ScottishPower had three full-time security managers and one full-time Operational Fraud Prevention Officer. The Security Managers were aware of the aspects of Human rights relevant to Security Operations. No formal training was provided during 2010.

During the year we had 104 subcontracted security guards employed at our most critical sites within the UK, all of whom have received training from their company on Human Rights.

HR9 Total number of incidents of violations involving rights of indigenous people and actions taken.

Not applicable in the UK.

We ensure suppliers follow ethical practices on human rights.